CarerCompass is a small, GP-run project — every message is read by a real person, not a support queue. Here's the right way to reach us depending on what you need.
Feedback on the site, a question about how a tool works, or anything else that doesn't fit the categories below.
✉️ hello@carercompass.orgA benefit amount, program name, or hotline number that looks out of date or incorrect. We check these on a regular schedule, but real reports are the fastest way to catch a mistake.
✉️ Report a correctionGPs, psychologists, employers, aged care providers, and community organisations can embed CarerCompass tools on their own site for free — no account needed.
🔗 See the free widgetsPress enquiries, research collaborations, or questions about the CarerCompass sister-site network.
✉️ hello@carercompass.orgA note on response times: CarerCompass is written and maintained by a practising GP in their spare time, not a support team — so replies aren't instant, and there's no live chat or phone line. If your question is urgent and about your own or a family member's care, please contact your GP, local health service, or — for a genuine emergency — your country's emergency number (see the Who Do I Call? guide).
Important: contacting CarerCompass does not create a doctor-patient relationship, and any reply you receive is general information, not personal medical, legal, or financial advice about your specific situation. For advice about your own circumstances, always speak to a qualified professional directly.
CarerCompass is a project of Digital Treasure Pty Ltd (ABN 23 696 816 636), Queensland, Australia. All content is built and reviewed by a practising GP — see About CarerCompass for more on why the site exists and why the author stays anonymous.