🧭
Carer
Compass
← All guides
Quick reference
Who do I call? — exact numbers by country →
Select country + situation. Tap to dial.
Crisis guide
What are you
seeing right now?
Select what is happening. You will get specific steps for the next 10 minutes.
😵
Sudden confusion or not themselves
Disoriented, agitated, saying strange things, not recognising people
💔
Chest pain or pressure
Pain, tightness, heaviness, or discomfort in the chest
🫁
Breathing problems
Struggling to breathe, short of breath, laboured or noisy breathing
⚡
Sudden weakness, speech problems or face drooping
One side weak or numb, slurred speech, face drooping on one side
🩹
Fall — with or without injury
Found on the floor, or fell just now
💊
Medication concern
Wrong dose, missed doses, possible overdose, or unexpected reaction
🌡
Fever or signs of infection
High temperature, shivering, hot and cold, unwell
😣
Severe pain
Pain not controlled by existing medications
🔋
I cannot cope — I am the one who needs help
Carer at breaking point, exhausted, or in crisis yourself
Follow-up question
← Start again
Hospital discharge guide
Emergency numbers
🇦🇺 Australia
000
Ambulance · Police · Fire
🇬🇧 UK
999
Emergency · 111 non-urgent
🇺🇸 USA
911
Emergency services
🇨🇦 Canada
911
Emergency services
🇳🇿 New Zealand
111
Emergency · Healthline
0800 611 116
🇮🇪 Ireland
999 / 112
Emergency services
Useful next
🏥 Hospital discharge — what to demand before they leave →
💰 Entitlements — find every payment and service available →
⚖️ Power of Attorney — if this raised that question →
🧭
Carer
Compass
✕
🚨
3am Crisis Guide
Guides
🧠
Dementia Guide
🏠
Care Home Guide
🏥
Hospital Discharge
⚖️
Power of Attorney
🚗
Driving Conversation
💼
Working Carer Rights
Tools
🧭
Care Coordinator
💰
Entitlements Checker
💚
Who I Am
📖
Jargon Buster
🆘
Emergency Sheet
Helplines.com.au
Free mental health support & tools · Australia
If you need to talk right now
Call Lifeline · 13 11 14
24 hours, 7 days. If life is in danger, call
000
.
Find a helpline — full 24/7 directory →
DASS-21 — depression, anxiety & stress check →
K10 — psychological distress check →
All free tools at helplines.com.au →
Screening tools only — not a clinical assessment or medical advice.