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If you're the main carer, you're probably holding an extraordinary amount of information in your head right now — when medications are due, which foods to avoid, how they like their tea, what makes them anxious, what calms them down, the exact way they need help getting out of bed, who to call if something goes wrong. Almost none of it is written down anywhere, because day to day, it doesn't need to be. You just know it.
The problem is that this invisible knowledge becomes critical at exactly the moment you're not there. A respite booking. A family member covering for the weekend. An emergency where you can't be reached. Whoever steps in is suddenly working blind — guessing at routines, unsure what's normal and what's a warning sign, unable to reassure the person they're caring for because they don't know what usually reassures them. That's stressful for the substitute carer, and it's risky for the person being cared for.
A handover note fixes this with almost no ongoing effort. Write it once, then update it as things change, and anyone — a relief carer, a neighbour, a sibling flying in unexpectedly — can step in competently without needing you reachable by phone the whole time.
It also lowers the barrier to actually taking a break. One of the quiet, often unspoken reasons carers avoid respite is not trusting that whoever fills in will know what to do. A clear, current handover note removes that worry — for you, for them, and for the person you're both caring for.
How are they right now? Select all that apply.
Add anything the next carer specifically needs to know or act on.
The Who I Am document captures the person behind the patient — their story, preferences, what calms them, what upsets them. Give it to care home staff, relief carers, and anyone new to caring for them.
Complete the Who I Am document →